NSW’s new psychological first aid (PFA) mandate underscores the need for businesses to proactively manage psychosocial risks under WHS legislation. This includes identifying hazards, implementing controls like workload planning, and providing support systems. Relying solely on Employee Assistance Programs (EAPs) isn’t enough. Integrating Mental Health First Aid (MHFA) into daily operations offers accessible, peer-led support and helps businesses shift from a reactive approach to one focused on prevention and care.

Victoria is set to introduce dedicated Occupational Health and Safety (Psychological Health) Regulations in December 2025, aligning with national standards. While key administrative proposals have been dropped, employers will still need to manage psychosocial risks systematically. Here’s what’s changing, what remains, and how to get prepared.